An open pickup tailgate with a toolbox, a dog sitting beside the rear wheel.

Contractors and trades

Contractor invoice follow-up.

For HVAC, plumbing, electrical, remodelers, and general contractors. Get paid faster on the last invoice, the one that always takes the longest.

The deposit comes easy. The final invoice goes quiet.

Money moves fast when the job starts. It slows down the moment the work is finished and there is nothing left to hold up.

Progress billing makes it worse. Phase two invoices while phase three is running, and the paperwork ends up two draws behind the job.

Meanwhile the ticket is large enough that letting it sit actually hurts, and large enough that nobody wants to be blunt about it.

Two audiences, two registers

Half your ledger is homeowners and half is builders and property managers. They need different follow-up, and MoneyHound reads which is which from the account.

Homeowners

Warm and personal, by text. The invoice, the amount, the payment link, and a real person to reply to.

Builders and property managers

Businesslike and specific, by email and phone. Job name, draw number, PO if there is one, and who has to sign.

Either way

Firm enough that you never have to reach for the uglier options, and calm enough that you keep the next job.

What the follow-up sounds like

Specific about the job, plain about the number, and clear about what happens next. No pressure language, and nothing you would be embarrassed to have forwarded.

Monday, 4:15 p.m.

Hi Ray, it's Ridgeline Plumbing. The final invoice on Elm Street, 1042, is still open at $4,180. Deposit and the phase two draw are both in. However you usually pay works. Is there a date that works on your end?

Waiting on the owner draw. Should be Friday.

Understood. We'll check back Friday. Thanks Ray.

Fewer accounts, bigger tickets. Most shops start on Foxhound.

Flat monthly pricing, and no percentage of a $40,000 job.

See pricing