Insurance pays weeks after the visit. By the time a statement lands, the patient has forgotten the appointment and has no idea why the number is $214 instead of nothing.
So they set it aside. Your front desk is checking in the 9:15, and the balance sits there until it is old enough to feel rude to bring up.
Statements are the wrong tool for this. A statement explains an account. A text asks a question.
MoneyHound reads the balance and the invoice number, and that is all it ever says. No procedure, no diagnosis, no clinical detail in a text message, ever.
Every message goes out in your practice's name, and every reply lands in one thread your staff can read at any point.
A patient on a payment plan gets paused with one click, and hears nothing further until you say so.
Tiers are sized by patients in follow-up, not visits or invoices. From $29 a month.
